Last year November, Facebook-owned company released an updated list of supported devices and claims to be discontinuing support for these devices in a bid to ensure the functionality and security of users.
People using these smartphones won’t be able to use their existing WhatsApp account, as a result, they are advised to back up their chats and export chat histories as email attachments. In addition, there’s no option to transfer chat history between platforms hence losing chat history if you don’t export chats before the deadline.
To continue using the app, WhatsApp recommends updating to an Android running OS 4.0.3 or higher, iOS 9 or higher, or select phones running KaiOS 2.5.1 or higher, including MTN Smart T, JioPhone and JioPhone 2.
How to upgrade your Android phone
- Go to the phone settings