Nigeria’s consumer protection agency commends suspension of Turkish Airlines


The Federal Competition and Consumer Protection Commission (FCCPC) has commended the decision of the Nigerian Civil Aviation Authority (NCAA) to suspend Turkish Airlines.

The Chief Executive Officer of the consumer protection agency, Babatunde Irukera, said in a statement on Sunday that the decision will serve as a wake up call on all airlines in Nigeria, both local and international, on the quality of services, particularly the handling of passengers.

On December 13, the NCAA suspended the operations of Turkish Airlines in Nigeria on account of poor treatment of passengers and a very inefficient approach to timely delivery of baggage to travelers.

The management of Turkish Airlines has since met with their counterpart in the NCAA to pledge its commitment to make amends.

The General…



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